Shipping policy

Your goods will be delivered usually within 3-5 working days, we will aim to dispatch your item on the same day (except during holidays) provided your order is received before 5pm on a working day so that you receive it the next working day but please note this does not include delivery on Saturdays, Sundays, Bank holidays or any other Public Holiday. 

We work very hard to try to meet all delivery times but sometimes there may be delays – e.g. because of postal/carrier delays, logistics or bad weather. We will keep you updated as much as we can and you should be able to track your parcel’s progress as we will send you tracking information to your email address to allow you to track your parcel.

All deliveries are made within working hours.

If you are absent on the delivery day you may find a card to advise you that the courier has attempted to deliver your goods. You will need to call the carrier in order to arrange a new delivery date. If you do not have a note then it is your responsibility to track your order on the carrier's website in order to receive information on it as soon as possible.